Frequently Asked Questions
Where are you located?
You’ll find us at 704 6th St SW in Mason City, IA 50401.
What are your office hours?
Our offices are open from 10:00am until 5:00pm on Monday - Friday or outside business hours with a scheduled appointment. Email or call to schedule an appointment with us.
What are your access hours?
You can access your unit any time you want! We offer 24 hour gated access.
Do you have car storage options?We sure do! We have parking spaces perfectly suited for your car, boat, or even your RV.
When do I need to pay my bill?
Rent is due on the 1st of each month. We offer online bill pay and auto-pay (Credit Card or ACH) to make everything simpler.
Is your facility secure?
It is! Our entire property is fenced and gated, and you can only gain access with a security code that is unique to you. Only those renting a unit from us can access the facility.
How do I get started?We’d love to hear from you, so you’re always welcome to call or stop by. Additionally, use our convenient online form to reach us and we’ll get back to you as soon as we can!